Tel: +44 (0)1732 524949
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Leadership & Management Training

Skye Training offers courses in the following areas for Leadership & Management Training:

Skills Transfer Sessions – 90 minutes

Half Day Courses

1 Day courses

2 Day courses - Communication & Customer Care Training Programme

Available Courses

Basic Report Writing
Being Assertive
Being Creative at Work
Communicating Successfully
Complaints Handling
Conflict Resolution
Creating a Healthy Workplace
Dealing with Pressure
Delegate to Motivate
Effective Recruitment
Emotional Intelligence
Excellent Customer Service
Interview Skills
Interview Skills Application Process
Interview Skills Connecting with the Interviewer
Introduction to Coaching
Introduction to Report Writing
Managing Successful Relationships
Managing Time Effectively
Presentation Skills
Skills for Appraisees
Supervisory Skills
Budgeting and cashflow forecasting
Cashflow and working capital
Financial Accounting ratios
Managing Customer Service
Analysing Your Competition
Appraisal Skills and PerformanceReviews
Basic Financial Awareness
Being a Successful Team Player
Being Positive Under Pressure
Career Management in Harsh Economic Climate
CashFlow and Working Capital
Change Management
Client Relationship Management
Communications And Customer Care
Communication Skills
Conflict Resolution
Corporate Finance for Support Staff
Creating a Healthy Workplace
Customer Care for Client Facing Staff
Dealing with Difficult Staff
Delegating Successfully
Disciplinary Skills
Driving Change
Driving Sales Performance
Essentials of Customer Care
Facilitation Skills
Finance for Non Financial Managers
How to Become an Effective Team Leader
How to Create and Sell Value
Influencing Skills
Interviewing Techniques
Interview Skills
Introduction to Marketing
Leadership Skills
Learn How to Manage your Manager
Managing And Motivating People
Managing Change
Managing Teams
Maximising Team Performance
Negotiations Skills for Procurement
Performance Management
Performance Measurement And Evaluation
Preparing and Presenting a Winning Business Plan
Professional Telephone Skills
Providing Effective Customer Service Internal Customers
Recruitment And Induction
Strategies for Success
Supplier Relationship Management
Team Building
Thinking Strategically in the Economic Downturn
Time Management
Understanding and Managing Personalities
Understanding Finance in the Workplace
Understanding your Target Audience
Utilising Coaching in Management
What Makes a Successful Team
Working Smarter and Efficiently
Assertiveness
Coaching Skills for Managers
Communication Skills
Constructing and Managing Tenders
Excellent Presentations
Finance for non Financial Managers
Improving Personal success
Management Skills
Mastering Negotiation Skills
Train the Trainer
Winning negotiation Skills
 

Please do contact the Training Team on 01732 524949 or to discuss anything regarding course content, availability or pricing.

The Skye Training Team